Review for The Energy Specialist

01/14/2019
Anonymous Tucson, AZ

Not quite what I thought I understood

Either I did not understand what I was being told or the salesperson was not factual with me. I was told I could have only so many KWH + a small percentage which was set by the electric company or somebody in Arizona. The max. KWH was determined by my annual average power usage and I could not increase my KWH output more than what they determined. The rub is I am using the power companies power not the solar power I am producing so when there is a power outage I lose power along with everyone else. I get credits and everything works well in the summer but because my solar output barely exceeds my annual average . At times I exceed my solar credits and I have an electric bill. I figure either I pay the solar company or if I finance I pay a company plus interest which means I have not gained anything as far as saving money is concerned. I have become nothing more than a middle man

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support