Review for Green NRG (Out of Business)

Office location: 9203 Ashlyn Dr, Killeen TX, 76542

01/09/2019
Anonymous Euless, TX

BEWARE, RUN, LIES, LIES AND MORE LIES

Sam is a well spoken polite con artist! This man came into our home, lied about the system, lied about what it will cover regarding our consumption, lied about a cruise, lied about the loan structure, lied about if there were any problems they were just come remove the panels, lied, lied, lied. Of course it took some time for these lies to come to the surface, but none the less when they did and we reached out for help and clarification, we were met with more lies...some more from Sam, some new ones from Konstantin, Lia was never reachable even though her info was given as a point of contact, their manager Idan was 100% also not helpful at all, and then we heard from a gentleman named Kevin who basically put the entire ordeal to rest by saying and i'm paraphrasing, we're screwed and we can take them to court if we have any problems." So basically I'm paying more for electricity because Green Mountain is 10c/kwhr and my panels are not only put in the wrong place per our agreement, they are not covering our consumption, which we were 100% assured based on our behavior over 3 years we would more than cover that we would even build a credit. They even came back out once and saw they wired the entire system wrong so the numbers reflected weren't even correct. Guess who paid for that mistake?? I cannot stress upon you enough to STAY AWAY FROM GREEN NRG and if a man named Sam says otherwise RUNNNNNNN!!! The lies are insurmountable!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support