Office location: 4894 S. Commerce Drive Suite C, Salt Lake City UT, 84107
01/06/2019
Anonymous
Garland, UT
I have an all electric house and was contacted by Go Solar on solar panels. I was interested in solar panels. No one came to my house to sit down and talk to me about solar panels and what to expect. No one did run down on my electric bills. They just showed up to install my solar panels and than wasn't able to install them that day but did install some stuff. I had to contact my home builder because go solar couldn't get that part done themselves to figure out where my joists were to be able to install the panels on my roof. I was able to have the home builder get go solar the information they needed. After the panels were installed and set up by the power company my first power bill doubled. I was told to expect a service charge of $8 only for my bills with paying over $25,000 in cash for solar panels. My first bill doubled to just under $500. I contacted go solar to say something must be wrong with the solar panels. No one came out for months. I even had the power company come check their meter. This is a new home. Here I'am 14 months later and I still have $300 & $400 power bills during the winter. Solar panels are not for my house, I keep telling the solar company this over and over again for 14montgs now and they keep ignoring me and my requests. I save maybe $20 a few months out if the year, if I save $360 a year I would be lucky at that rate it will take me 70 years to make my money back and in 70 years I will be dead. Do not use this company they get their money and than they don't care about the customer after that. SOLAR IS A RIP OFF!!