Review for Wattson Home Solutions (formerly Energy Monster)

Office location: 311 Main Street 2nd Floor, Worcester MA, 01608

12/31/2018
Anonymous Milford, NH

Very Happy With My Solar System

I evaluated quotes from three PV companies before I placed an order for a 24-panel PV system with Energy Monster. Here are the three reasons: The publicly traded company that I favored first wanted me to sign away my consumer rights, (1) with no such provisions in Energy Monster's contract, (2) a good price and (3) Dan G., the very knowledgeable and dedicated sales manager / project manager / system engineer as the main contact, I felt safe placing my order with Energy Monster. <br /> <br />During installation a few obstacles had to be overcome, all of which were related to the town's permitting process and required licenses. All that got resolved without incident eventually. The installation crew – Chris B. (Master Electrician) and Brandon T. – did an outstanding job installing the solar system. It passed all inspections with flying colors. There were no start-up problems.<br /> <br />In summary: Energy Monster's pricing was good, they selected first tier 1 solar panels and inverters, work dedication, workmanship, project management and technical expertise were outstanding. I like that no electric cables are visible. Energy Monster used a roof penetrating feedthrough, which is located underneath the panels. It was tested thoroughly during the torrential rainstorms in the months following the installation. Not a single drop of water was leaking through.<br /> <br />Since August 1, 2018 my PV system produces energy. During the 5 months till the end of the year I harvested 2,936 kWh. I live in Milford, NH. I have 24 LG 320Watt NeON2 panels with Enphase micro inverters. I am very happy with the solar system.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support