Review for HelioPower

12/05/2018
Anonymous

Avoid this company!

DO NOT USE THIS COMPANY NO MATTER WHAT! They installed our panels and did such a bad job that our brand new roof started leaking. They were unresponsive and gave us the run around. When they finally got someone out to look he blamed it on a vent installed by the roofer (a top notch roofing company that has had a stellar reputation in our community for decades). The roofer showed me the corners that the solar guys had cut in their installation including caulking around the footings of the panels instead of correctly flashing them. As soon as the caulk broke down, as it does after a year or two, our roof started leaking. I never write reviews but I am so disappointed with this company on every level that I wanted to spare others the frustration of working with them. My advice is to avoid these guys at all costs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support