12/03/2018
Anonymous
BOYNTON BEACH, FL
I had an overall great experience with Urban Solar from getting started by receiving helpful advice and information on residential solar, and obtaining a quote at a very good price, and having a smooth and trouble-free install. I had been taken care of in a courteous manner by them. This is a company that seems to take pride in promoting a greener future by delivering a quality product and delivering great customer service. Their staff has been exceptionally polite and receptive to any concerns or questions we had. The company informed me about how the permits, installation and inspections were going on daily base.<br />My only issue was about production and consumption in these cold days compared with the hot days. However, I visited the company, and Mr. Ben Fine had the kindness to explain to me how the system works that the saving is based on the whole year of production and consumption; on cold or winter days there is no saving, and on hot days more than what we need is produced and then for the next cold season, we take the energy produced during the hot days. My system has been up and running for almost one month, and it makes feels amazing that I changing my house system to be greener. I can definitely recommend Urban Solar to anyone.