11/01/2018
Anonymous
Vista, CA
Did my research and after interviewing a variety of companies, Empowered was our choice. I wasn't worried about the solar part of the job, solar works. I was worried about the mechanical installation as we have a unique tile roof, and replacement tiles were not available. Everyone said not to worry., I worried. End of first day we had about 30 broken tiles and I had about 10 replacements. Again they said not to worry. I already knew there were no replacements available. At the end of the install my tiles were replaced, I asked how! The answer was a 3 county search of all roof tile installers and I yhad more tiles as spares than I did to start. Talk about customer service. I still tell people that this is the first and only major job that have been able to say perfect.