10/30/2018
Anonymous
Our installation was somewhat challenging due to the need to use a ground mount, avoid our septic system, stay free of shade from our mature trees, and our desire to minimize the area restricted for future use. We built our home 35 years ago and didn't have records or clear memories of the locations of water lines, wiring for landscape lighting, or our leach lines. Naturally, this led to difficulties when construction began. Empowered impressed us its response. Instead of seeing this as an opportunity to run up the cost with expensive change orders or ignore our design objectives, they went into problem solving mode. The team kept evaluating options until they found one that minimized changes to functionality, cost, and installation time.<br /><br />In the 5 years since the installation the system has been almost trouble free. It has generated 3% more power than was estimated. When we've had minor glitches or question response has been immediate and effective. We went on to use Empowered to provide solar for a retail center we own.