Review for Green NRG (Out of Business)

09/28/2018
Anonymous

Overpriced w/ Poor Customer Service

This system was incredibly expensive. The installers made so many time-consuming mistakes. For instance, they did not follow the plan layout of the panels on the roof to which I signed on the contract. Because the panels had to be moved, they damaged my roof. Also, the crew left water bottles in my yard and my landscape upturned. They fixed it but the shingles do not match the new shingles. Getting their mistakes fixed took a lot of my time on the phone trying to get them back to my home and then 2 days to get the mistakes fixed. I complained, of course, but all I got was a verbal "sorry".

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support