Review for Longhorn Solar, Inc.

Office location: 1421 Wells Branch Pkwy 110, Pflugerville Texas, 78660

09/28/2018
Anonymous

Informative, helpful analysis, timely and seamless installation

We began looking into adding solar panels to our home for several benefits: independence in energy production, cleaner and better for the environment, long term cost savings. As we interviewed several companies, Bryan Kerr provided us with detailed and custom data specific to our needs, short term insights as well as long term in regard to costs and expenses, and multiple options. We felt no sales pressure at any point -- just well informed. From there, the installation was not only seamless and timely, but was all taken care of without and "check ins" to make sure the company was doing everything in order. It was by far the easiest contractor experience we have ever had. The icing on top was Bryan's check ins to make sure we were happy with the solar panels as well as an analysis of our production and usage. A year after the initial install, we added 6 panels to increase productivity when we installed a pool. Again, Bryan was informative, not pushy, and his recommendation for the 6 panels to compensate for the new usage was spot on. It was already great customer service, but the additional check-in with our usage after the additional panel installation made it the best.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support