09/23/2018
Anonymous
Northfield, NH
Took two weeks for a three day install. The installer cut into our septic pipe and didn't tell us. 6 months after going on line the system failed. Took weeks to get someone here to fix it. The box on the side of the building had filled with water and shorted out the system. Lost 4 summer months of generating our electricity. Happened again in August of this year. Couldn't get anyone to return our calls. Had to have another company come and fix the problem. Plus, the system is not adequate for our needs. Doesn't save us anything, plus we are still making payments on the system. I would NOT recommend this company which I believe has changed hands and their name to Nuera. The installers, United Solar our of MA, is just as bad.