09/21/2018
Anonymous
DON'T FALL FOR THIS SCAME READ THIS BEFORE YOU SIGN UP: <br />MAKE SURE THAT YOU ARE GETTING ENOUGH PANELS TO PRODUCE MORE THAN WHAT YOU CONSUME. FOR US, WE CONSUME 14,000KWH HOWEVER WE ONLY ARE GUARANTEED 9800KWH. SO, THE SYSTEM IS SET TO FAIL. YOU WILL WIND UP PAYING MORE BECAUSE YOU HAVE TO PAY SUNNOVA, AND YOU HAVE TO PAY JCP&L BECAUSE YOU DON'T PRODUCE ENOUGH TO COVER WHAT YOU CONSUME.<br />ALSO, very poor CUSTOMER service, THE SALESMAN USES YOUR IGNORANCE TO SELL YOU INTO THE CONTRACT WHICH IS CONCRETE AND ONE SIDED (TO MOMENTUM/SUNNOVAS) ADVANTAGE.THEY LEAD TO BELIEVE THAT YOU WILL BE ABLE TO "SHOULDER" EXTRA KWH TO SAVE MONEY AND PRODUCE WHAT YOU CONSUME, THE SYSTEM SET UP WAS ERRONEOUSLY CALCULATED AND WE NEEDED ANOTHER PANEL. THE SYSTEM THEN WENT DOWN 2 TIMES. DURING THAT TIME YOU DO NOT GET CREDIT FOR WHAT YOU PRODUCE. THEREFORE WE HAD TO PAY SUNNOVA AND PAY $186 TO JCP&L. THEN, WE WERE TOLD THAT WE ARE OPERATING AT 89%. TO SUNNOVA THAT IS WORKING.HOWEVER THEY GAVE US THE OPTION TO PURCHASE MORE PANELS TO REACH 100%--AT OUR COST!!!!! SAVE YOUR MONEY or MAKE SURE YOU UNDERSTAND THE DIFFERENCE BETWEEN PRODUCTION AND CONSUMPTION. <br />MAKE SURE YOUR PANELS PRODUCE 100% TO COVER 100% OF YOUR CONSUMPTION!!!!