Review for SunPower

08/02/2018
Anonymous

BAD INVERTER - BAD TECH SUPPORT - NO SOLAR!

If I could give 0 stars I most definitely would! My SunPower solar system was activated in March 2016. It has had several issues over the past 2+ years. Most recently the system has not been producing for 1 1/2 months due to an electrical arc in the system. Tech support has been notified but no remedy and no communication. A email to company executive has gone unanswered. Emails and phone calls to tech support have been met with either no support or we're looking into it and will get back to you within 48 hours. Absolutely no communication, updates or service from anyone. Even when the system worked, the energy savings were moderate at best. If I had a "do over", I WOULD NEVER HAVE CONTRACTED WITH SUNPOWER SOLAR!!!!

SunPower reply 08/24/2018
Hello, We're very sorry to hear this, and we'd like to help you resolve this issue. Could you email me your contact information (address, name on account and case number, if you have it)? Thank you! Kari.Hulac@SunPowerCorp.com.