Office location: 523 Hollywood Ave 3rd Floor, Cherry Hill NJ, 08002
07/26/2018
Anonymous
Signed up for solar panels in February 2017 they were suppose to be installed by end of June. Had to keep calling on them to figure out what was going on by July. First time they came out they had told my g.f. that they were going to need to remove my insulation inside of my garage ( panels installed on garage which is insulated 30x60) we told them you need to put it back how you found it just common sense, and they refused so we told them to leave. Next day we get a phone call they will put the insulation back. So a week and a half later they arrive again and take insulation down and install the panel supports. 2 weeks later they come back to dredge the power supply to the house and cut my sprinkler pipes after they were told where they were and said nothing to anyone I happen to look in the hole where they dredged and saw a 5 inch piece of pipe missing and had to call the office the next day about what happened. They electrition arrived 2 weeks later from this to do the wiring come inside the house to the main box. We were told he would need to come back since he did not have enough wire ( he never came back to date ) then we were told they would need an inspector to come out and check everything before turning the system on. When they came back to install the actual panels we were told no one had to be here to do so which is fine. ( to this date no inspector has come back to the house and inspect anything inside out side or any wiring) instead someone from the company was sent here since I called 4 times to ask about it. When they arrived they looked at the power junction box and my meter and said everything is good and producing ( not an inspector, never entered house ). Also we are still owed a sign on bonus of $500.00 we were promised at 6 different times including at sign on. We have been calling since January 2018 1 year later when I was told give it 2 weeks it has to go to our processing department which when I called in February I was told I was lieing and there is no record of it. Each call I was forwarded to the supervisors in the cherry hill office and have not once received a phone call back after multiple messages and phone calls. But willing to bet 100% if the solar bill was not paid they would contact me and want to take them down. <br /><br />Multiple days of taking off work for their no shows and incompetence to have what they need, they have been here around 10 times and 3 no shows