Office location: 625 NW 8th Avenue, Gainesville FL, 32601
07/21/2018
Anonymous
Gainesville, FL
We joined the local solar co-op for solar system installation. The whole process takes a while but I have to say it is smooth and pleasure to deal with this company. They have the instalment plan for payment which works out well for us and once the project is completed, provide all the receipts for Federal Tax credit. They hand hold you through the process and if issue arises, they explain to you why it is how it will be handled. For example, for my installation, there was some delay first due to raining everyday two weeks leading to my scheduled installation and understandably, they have to finish what has started before take on a new installation. They keep in updated on the new scheduled date and make sure I am okay with it. There is also shipping damage on the solar panels which also caused some delay but was promptly communicated. <br /><br />The installation team, electrician and office staff are top notch. They are efficient, courteous and very responsive to any question I have. For example, there was some imperfection at the garage drywall after a fuse box installation. I pointed it out to them and they hire a professional to come and fix it. They took care of all the permits and inspection with GRU, the utility company we used. They always try to minimize impact to our family during the whole process and only request to come into garage when absolutely needed. Quite a few times, they just called me to tell me that they will be coming to work on the outside part of the system and do not need to have access to inside of the house but just want to make sure we are aware of it. <br /><br />The final walkthrough is also pretty informative and accommodating for the time after work. They also walk me through the reporting system so I understand what the graphs mean and how can I be sure the system is working properly. I feel they have done a fantastic job and have confidence recommending them to anyone who are interested in the solar system.