Review for Independent Solar Solutions

07/10/2018
Anonymous Reston, VA

27 Panel Roof Array

AVOID THIS COMPANY LIKE THE PLAGUE! <br />If I could give ZERO stars I would.<br /><br />I contracted with them early February 2018. April 24 they called and said they are all set to do the install and needed check for supplies so they could install that Friday. Even sent Hans, an employee, to my house to pick up check. <br />Week passed & no install. After many unreturned phone calls & emails, I found out they had not done structural inspect, and they hadn't even applied for ANY of the permits. They took my money & were never planning on doing the install. <br />Straight out lied & deceived. <br /><br />This company apparently was decent once years ago, but something really stinks there now. All I get are more delays, more empty promises e.g., "your supplies are on the next shipment", "your job is top priority and the next to be done", and countless times I was told they would contact me tomorrow, and weeks went by w/o any communication until I initiated it only to get more BS. <br /><br />Recently I told them I am canceling contract & want my deposits back or I would be taking legal actions. <br />A full week later Michael Geaneas got back to me. Stated he was in the middle "restructuring the company" and had no access to refund my deposits but would in four weeks. <br /><br />I've heard of other folks w similar stories recently. <br /><br />I am done w these shysters. <br />Do not believe them. <br /><br />Liars & deceivers.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support