Review for SunPower

07/09/2018
Anonymous Hawthorne, CA

extremely poor customer service

My solar monitoring service has not worked in almost a year. Installer (finally after a month of calls) came out to look at the monitoring device and could not fix it. SunPower has done nothing to help fix the issue. They have already been paid. Spent hours on hold on the phone. No calls back. Absolutely horrible customer service.