06/25/2018
Anonymous
Austin, TX
Greenbelt delivered exactly what they promised--our relatively small 3.92 kW system is up and running, generating >20 kWh per sunny day on a SW-facing roof (4.5:12 pitch).<br /><br />Pricing was better than any other options that I was able to find.<br /><br />Adi was very upfront and honest (perhaps "blunt", but I appreciated this). Other companies seemed to often exaggerate the benefits or upsell the proposal--one actually tried to sell me on a 12 kW system which would be completely overkill for our house's low energy usage--I'm an electrical engineer myself and researched the basics enough to know better).<br /><br />The installers were very friendly and explained what they were doing and how everything worked (I was probably annoying by asking them so many questions). You could tell that they cared about making everything look nice as well as putting the panels in the best spot to optimize light exposure.<br /><br />One other anecdote... right after the installation was complete, our city changed its rebate policy (the new policy being better for my specific case). Despite having already been paid in full, Greenbelt actually was willing to work with me and the city to recover the extra rebate money, which I greatly appreciated (they certainly didn't have to do this and it didn't give them any additional benefit, in fact it delayed their payment by a couple weeks).<br /><br />The only possible negative thing I can say about my experience was that my city's permitting and inspection process took longer than expected which delayed the install. There isn't anything Greenbelt could have done about this though, I'd assume any contractor would have the same result.