03/13/2018
Anonymous
We retired to a house in Rancho Bernado and wanted to install enough solar panels to offset our entire annual electricity usage so we got quotes from several companies. However, we wanted the minimum number of panels on the roof (so we needed the higher power ones) and we have a clay tile roof (tiles are fragile and easily broken), and we live in a development that has a strict Home Owners Association (the HOA vetted the installation and had certain requirements).<br />Only Barnes Solar was willing to work with us, explain things thoroughly, and when we accepted their bid, work with the HOA to get the system installed quickly and efficiently. The contractor from Costco would not work with a clay tile roof (with several O'Hagin vents) so we would have to find a roofing company ourselves, another contractor quoted many thousands of dollars higher than Barnes for roughly the same power system. At the last minute the HOA wanted 'black on black' panels rather than 'black with almost invisible silver lines' and Barnes was able to get the desired panels.<br />Our 25 panel system has been running smoothly and trouble-free since we turned it on in October 2016. We have not needed any After Sales Support (so no stars given) and it is delivering slightly more power than forecast. We are very happy with the outcome and wouldn't hesitate to recommend Barnes Solar to others.