02/20/2018
Anonymous
North Brunswick, NJ
First of all, don't believe their 100% offset when they use that term. What it is supposed to mean is that 100% of your power will be produced by the sun and you will only be paying your lease payment to the leasing company and nothing more. That's nonsense. Since day one I have had an ongoing bill with PSE&G. They told me that my roof would be producing so much electricity that I wouldn't be a slave to PSE&G anymore. This passed January my bill from PSE&G alone was $277.52. That's not including my $105.00 lease payment to Sunnova. What happened with me not having to pay anything to PSE&G anymore? Don't believe that line when they say it. I know in the winter the daylight is limited and the panels sometimes have snow on them but they never spoke about that when they sold me the contract. They never explained that I would have higher bills with PSE&G in the winter because I wouldn't be producing much. They said I would be using my solar credits that I would accumulate from the sunny days and that would compensate for the cloudy short days. That's nonsense as well. By the way my house is only 1450 sq ft and I practically live in a cave with what I have running in this house. Beyond the normal refrigerator and a couple computers in sleep mode, the only other things running are maybe two tv's and two end table lamps. Nothing out of the ordinary. My electrical consumption is nothing different than the year before I got the solar yet my savings are nothing like they promised. Very disappointed.