Review for Gen-Con

02/03/2018
Anonymous

Excellent service from start to finish

Gen-Con installed a 5kW PV system on my roof in SW Portland in 2017/2018. Brent and his partners were great to work with from start to finish. He's extremely experienced, having started in the solar business in 1981, so there really is nothing a roof or house could throw at Brent that he couldn't handle, I think. <br /><br />I got multiple bids including the most highly reviewed/mentioned Portland firms, and his was not the flashiest proposal or largest possible system, but it was straightforward and took the most efficient approach with respect to the tax incentives. And he didn't want to take chances with the final inspection by cramming too many panels on my roof. Another company sized a 7.3kW system and he felt it may not pass code. <br /><br />I also needed a service upgrade from 100 amps to 200 amps coming into the house, and Brent was happy to build that into the project. The sub he used for that was absolutely great and also added a 240V plug in the garage for my EV with no complaints or haggling. In comparison, one of the other companies I talked to really didn't feel like doing the service upgrade, even though I was happy to pay for it. Brent just wanted to do what was needed to give me a great system. <br /><br />He was fast too...from my first contact with him to switching the system on was two months and a couple days. With respect to payment, he takes a very small payment with the signing of the contract and then doesn't even say a word about getting the rest until everything is complete and all inspections are done. <br /><br />I highly recommend Brent and Gen-Con for your solar PV and thermal needs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support