01/03/2018
Anonymous
We rarely write reviews, but given the work that was done, I have to say that it is warranted since I would like to explain to others why we had a good experience with Premier Solar. Our house in Westchester NY is luckily unencumbered with shade and we tried getting a quote from a company. It turned out that what we thought was a local company was in fact based in the Mid West and farmed out contract work. For a while we were stumped, but through poking around the electrician community we stumbled on Premier.<br /><br />What we got was a salesman who came to our house and was both deferential and polite. He was definitely not making a hard sell, he wanted to get it right and he did. The vagaries of the tax code, given the new tax law, made it imperative to get the job done before the end of 2017. This was November. Premiere took care of the local permits, the NYSERDA rebate and Con Edison's permissions and so we were into mid December. And that is where the eskimos came in.<br /><br />Initially when Premiere started there it was cold (very cold) and there was snow on the roof. They took care of that snow on the first day despite the fact that I could not stand to be out in the less than balmy weather. Over the next day, they installed the racking and 30+ solar panels were installed on the 2nd day and the final connections were made to the house wiring. We stil have to get Con Ed to approve the installation and install a net meter. <br /><br />By the way because Thevenin is always right and the existing Con Ed Meters don't read reverse current, you will find that any test electricity that the solar panels will feed back into the grid but the meter measures this as power used because it cannot discriminate between a forward and backward current. So not only are you paying for the power you use, but the power pushed back into the grid is also billed to your meter. So don't leave the testing on for long.<br /><br />The installers braved some pretty tough weather with politeness, attention to detail and good humour. They were careful to clean their shoes when then came to use the facilities and cleaned every last piece of debris. <br /><br />The entire company is run ethically it seems and they also do what they say when they say it. They show up at 8 am not 8:15 or later when they say they are coming at 8 am.<br /><br />Their salesman Rob and their office team that deals with project management and billing are accurate and address issue with clarity and rigor<br /><br />We could not be more pleased about their work and installation.