11/25/2017
Anonymous
CMI thoroughly explained the solar system operation, solar panel and inverter choices, the cost, the payment and installation schedule, power company billing and SREC sales. We had over 50 questions at our first meeting, and Mr. Davis answered all except one about SREC sales, which was answered the next day by a call from their SREC expert. Despite record breaking cold and some snow the installation was completed on time. When finished, an employee walked the site and picked up all the little pieces of wire that are always present during electrical installations, not to mention any other trash that was not caught up in the daily cleanups. I wouldn't have done that if I was doing the installation. They also did all the paperwork for our SREC sale at the power company SREC auction. This was for the state of Delaware, we cannot speak for other states. All this at a competitive price. The employees are friendly, competent and quiet. When we had a problem with the system reporting to our monitoring site, CMI returned several times until it was correct. This was not a problem recording or reporting our production to the power company, so we did not lose any production, it was just to the site that the owner uses to view system operation. They also have 24 hour emergency service. I have strongly recommended CMI to all who have asked about our system and have no qualms about recommending them to anyone who is looking for a solar installer. We also contracted with CMI for a whole house generator installation and a dedicated line for an electric clothes dryer and once again received outstanding service.
Reviewer reply
11/25/2017
Quality service at a competitive price. Excellent service, friendly, competent employees, 24 hour service, a quality product and good experience all around.