Review for Rayah Solar
Our Vision: The Rayah Experience & Integrity
Some people think that because we sell and install solar panels, our main product is solar panels. Yes, we are a solar company, however, we like to think of our main products as the Rayah Experience.
Therefore, we ask all our customers two questions:
Did you have the Rayah Experience?
How about our “Integrity,” did we do what we said we would do?
There are many aspects of the Rayah Experience, including; showing up on time, providing prompt and helpful communication, accurately communicating project details, having the installation done in a timely and professional manner, and all the other intangibles that matter to you. Together, all these make-up the Rayah Experience.
Best Possible Experience!
We had met with several solar providers before Brad from Rayah met with us. It seemed as if with each presentation, more questions were raised. When Brad made his presentation, he covered every detail, in detail. In my occupation I have dealt with contractors, installers and large companies providing multi-million dollar pieces of equipment so I’m not easily impressed.
We signed up with Rayah on the spot which is something I never do. I felt that comfortable going with Rayah.
Every step from that point on went every bit as smooth. We were assigned a project manager who handled every detail, answered every question and was always readily available.
The physical installation was by far the best contractor experience I have ever had. It was virtually flawless in execution and product. The crew was friendly, neat and courteous as well as very respectful of my house and property. I was on-site for the entire installation so I know exactly how everything was done and it was as good as it gets. Brad, our salesman, was actually on-site supervising the installation. He did the majority of the work on the roof. That explains why he was so effective as a salesperson. He knows solar systems inside and out.
The installation was completed within the two day window even with a few random thunderstorms passing through.
Brad was even present for the electrical inspection. Our system went live on August 3rd of 2017. Since then we were transitioned from AliYah, our Project Manager to Kendra, our Customer Support person. Both were excellent to work with. It’s now almost the end of October and I haven’t paid a penny for electric to Eversource. I’ve actually banked a substantial amount of energy in my account.
Kendra is now walking me through the process of reporting my production in order to qualify for the SRECs for my system.
Overall, this entire process, all of the people involved and the physical products could not have been better!
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