Office location: 1926 W. Woodland Street, Springfield MO, 65807
10/14/2017
Anonymous
Do not use this company !! The salesman Earl promise me that this system would perform no more electric bills or they would pay it !! Said it would run a welder for at least a couple hours a week it can't handle running my air conditioner I thought the installation of the product was correct but after getting all my roof found out that they're not even tightened down the panels they ran conduit across one of my crawl spaces I was promised that they would take care of that that has still not happen when the salesman Earl got me hooked up with their direct withdrawal he left a digit out so now they charged me a late charge. I was told there was no problem putting the panels on the south side of the house but after it was all said and done I ended up with panels on the east facing roof I find out after the fact that they couldn't put these on a manufactured home so they should have put them on a ground mount but the salesman lied and was more worried about lining his own pocket than taking care of the customer
Sun Solar (Formerly Missouri Sun Solar) reply
10/19/2017
We are so sorry that you feel this experience has been unsatisfactory. This is not in alignment with our company values or mission. We would love to have a chance to make your experience a positive one and please feel free to reach out to us at 417-413-1786. We sincerely hope that we can provide the help you need to make going solar an overall positive experience!
Sun Solar (Formerly Missouri Sun Solar) reply
10/19/2017
We are so sorry that you feel this experience has been unsatisfactory. This is not in alignment with our company values or mission. We would love to have a chance to make your experience a positive one and please feel free to reach out to us at 417-413-1786. We sincerely hope that we can provide the help you need to make going solar an overall positive experience!