Review for Tesla Energy

09/24/2017
Anonymous

New Solar Power Panels Generate far below the promise rate.

New Solar Power Panels Generate far below the promise rate.<br />We have a 1500SF home. We signed the contract with SolarCity to install the solar power panels with the hope of reducing the PG&E monthly bill. During the sign up contract, we strongly suggested to Will McCranie that we need 24 solar panels; he only installed 22 solar panels and said, "this will be enough based on engineering design by SolarCity". Will McCranie promised the year end bill should had been about $200. However, we paid $722.67. We contacted SolarCity to raise our concerns; a customer representative, Jeannette Ramos reached out to us in. We submitted all documents to prove the power usage is about the same on July 7, 2017. We have not heard anything back from SolarCity. I do not recommend to any friend to do business with SolarCity.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support