Review for Sunsmart Technologies

09/14/2017
Anonymous

Meh...should have gone to Disney

Had the system for about a year. Found out that six months into it they didn't have anyone or anything monitoring it like they said it would. The system stopped reporting and the electricity company said the 25 panels produced 13 KWh during a month with more than 10 hours a day on all panels. Never did get set up like the sales representative told us on the monitoring app...tried multiple time but company is less than helpful. Should have taken my kids to Disney instead!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Sunsmart Technologies reply 12/05/2017
We're sorry to hear you're having issues with your monitoring! Please reach out to us via customerservices@sunsmartusa.com, and we will resolve this issue for you.<br /><br />Thank you!