Review for Solar Energy Solutions, LLC
Thomas King Customer Total Satisfaction
Office location: Lexington, KY 40511
To Whom it may concern:
I employed Steve Ricketts and the Solar Energy Solutions team to have 27 solar panels installed on my roof. From the first meeting with Steve, I was impressed with his knowledge, his care in explaining everything to me and I was excited to notice his enthusiasm to work with the city of Bloomington to involve future solar owners and build solar installations throughout the city.
Steve had already checked Google Map for my house and was prepared to talk about big trees shading my roof from optimal solar power. As he arrived, he noticed that I recently had two huge shade trees cut down. One was dead and one was too close to the house and had already dropped dead limbs on my roof and on my neighbor’s roof.
Steve rethought his plan immediately and smiled and said I had a good situation for solar panels.
I had expected to have them installed only on the south sides of my roof. Steve showed me how I could get optimal energy by using one east roof and one south roof location. He explained the percentage of sun I would receive and the greater advantages. He assured me that the black panels installed on my black shingle roof would be aesthetically pleasing to me. I agreed and since them I have agreed with Steve and his team at every step of the way.
On completion, the team even rejoiced with me when I showed them my Duke electric meter running backwards! I had videoed it and sent it to many of my friends, showing them that I would ultimately NOT be paying for my electricity, but rather, would be generating it myself.
There was one negative occurrence during the installation and thereafter, but Steve’s team returned each time and finally fixed the problem. They were always courteous and careful to explain what happened and how they would proceed. I mention this negative fact because it proved to me that Solar Energy Solutions was supportive of my situation every time and will continue to be supportive in the future. A small fuse was not working properly and ultimately a larger fuse was substituted and I now have solar energy every day!
Thomas King, Bloomington, Indiana, September 7, 2017
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