06/28/2017
Anonymous
All our contacts with Third Sun have been positive. From introduction and inquiry to assessments to estimates (technical and financial), to appointments to installation, Third Sun has been clear in communication, thorough in explanation, and responsive to questions. Installation schedules were clear well in advance (with notice that there is a significant weather-dependency factor), and the installation itself (in mid January) took a day and a half (we did have a fairly simple layout to deal with); they arrive late morning on a Monday, on Wednesday morning the system went into operation after a city inspection. There have been no problems - zero - in the six months since. All our calls to them, through the entire process to the present, have been returned quickly and all questions answered completely. Great people to work with, and a great product. Also, it's fun to monitor the system online.