Review for ECS Solar Energy Systems

02/21/2017
Anonymous Jacksonville, FL

Stay Away

I was promised MUCH more than what ECS delivered. <br /><br />They are horrible with scheduling and would often tell me they would be out for an install on one date, of which I would take off from work, then not show up. Other times I would get a call from one of their contractors telling me they were on their way out to do an install, but having not scheduled or warned me of that date before hand. As such I would have to take off yet another day with no notice to my boss.<br /><br />I clearly contracted ECS to install specific items, and they literally switched them out with inferior products right at the day of install, or outright did not perform the install at all and attempted to just cover it up. I have been promised restitution and compensation from their co-owner Ms.Mercedes, and their sales rep Mr.Levy, but in over 6 months they have failed to deliver on their promises.<br /><br />Worst yet, I was also promised a full 30% tax credit on the full cost of my project. This is outright tax fraud and only allowed on specifically the solar panels themselves- not anything else included with my install (such as roof or insulation).<br /><br />And the worst of all, I was promised to get close to a net zero utility bill (elec, water & sewer) by getting a large enough solar system to offset it near fully. However, once installed my system has only produced about 1/3 the expected amount. Now I am left with still paying a utility bill AND my 12 year loan amount AND an 18 month 18% interest loan because I cant get the tax refund I was promised on day one.<br /><br />Stay away from ECS. They "might" have been a good company at one point but are now clearly out to milk as many people of their money before going bankrupt.