Review for Eco Solar Solutions LLC

12/23/2016
Anonymous

5KW Solar System

From the inception of my thought of solar electricity, I said why not. So I decided to start small, thus a 5KW system. I did some shopping around and found solutions where upfront costs were minimum but terms of use was not desirable which turned out to be a long term loan. I rather own my system and not pay a third party my electricity savings. After additional searching, I found Chris at Eco-Solar Solutions. I wanted a solar solution to meet my needs and not break my budget. Eco-Solar Solutions was able to provide me with a flexible solution. After an initial visit for an inspection of roof area and sun views Chris was able to provide a proposal in a very clear manner, spelling out the system components and other cost saving that I could take advantage of. Eco-Solar Solutions pretty much was a one stop shop, all the necessary forms, permits, applications were handled by Eco-Solar Solutions with little participation from me. After a down payment of hardware, Eco-Solar Solutions was able to immediately purchase the hardware which was available from a local distributor without the need for long waiting times. Eco-Solar Solutions was able to work around my pets and access the desired roof area from the oppose side of the house. Eco Solar employed very professional installers that were pleasant to talk with and provided info on what exactly they were doing. I like to be inform of everything. There were only 4 times access to inside my house was necessary where I had to take a few hours off from work to allow access. All other times I did not need to be at home. Eco-Solar Solutions subcontracts the electrician work to a licensed electrician. They were able to work around my current electrical panels and generator circuit and were informative of what they were doing. For me I like to know, but it is not necessary for them, they just do the work and have the power company inspect the final hookups.<br />Eco-Solar Solutions also gave me the opportunity to shingle my roof in the area where the panel would be installed and were also able to quote a price for entire roof, although I elected not to do shingling, and there was no pressure imposed to convince me otherwise. <br />Once all component were install Eco-Solar Solutions was able to setup the Control box that monitors the output voltage of each panel/inverter. This info is transmitter over WiFi in my house to a central facility that also monitors system performance. Then we were ready to flip the master switch and start producing POWER! Eco-Solar Solutions was able to see that each panel was working correctly. Unfortunately, the approval from the power company was still in the que for approval, but in only a couple of weeks, I received the authorization to once again flip the master switch to on. Throughout the entire time Chris from Eco-Solar Solutions kept me abreast of what was happening.<br />After a short period, Chris notified me that an Inverter was not working properly (by his ability to remotely monitor the system) and was able to arrange visit to replace it. To date Eco-Solar Solutions still provides informative emails on system status from time to time. An indication they have great regard for their customers.<br />The overall experience with Chris and his staff at Eco-Solar Solutions was very “down to the earth” The process only required me to sign a few forms, provide payment and then I could reap the benefits of Solar Electricity. And talking of benefits, such as lower electric bills and a firm that sells the total electricity produced on the stock exchange of sorts and I receive dividends.<br />So, if you are looking for a professional job with low stress, affordable solutions, I would HIGHLY recommend Eco-Solar Solutions.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support