Review for Global Efficient Energy

11/03/2016
Anonymous

Rebate Problems

The system works great but it's expensive! They sell it to you by promising rebates! $5000.00 from your local city and $2000.00 from the Federal Government. Also a $12000.00 tax credit on next years taxes (we will see). They promised me my checks by August 2016. I finally got the $5000.00 (received it late September) check after I hounded them on the phone for weeks. I still have not seen the $2000.00 check. They were supposed to take care of the paperwork etc. I called them and the person I talked to told me they would mail me a check on October 21st. Well......still no check. Since then I have called and the person I talked to left and someone new who will not answer my calls is in charge. Also the original sales guy, Dan tried to tell me that the $2000.00 was tied to me giving 5 referrals. That was not what he told me originally. He told me I could make $250.00 per referral. That was supposed to be in addition to the rebates. I told him that was a lie and have it all in his original handwriting. He won't return my calls either. In other words I get the feeling they are either liars committing fraud or really unorganized and incompetent on the business side. Maybe both? On the plus side the system works great, but it's not cheap! :-(

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support