10/19/2016
Anonymous
Purchased solar panels and solar heating for our pool. Total cost was almost $58,000. We paid $56,000 out of the $58,000 because they promised us it would be completed in about a month. 4 months later, and still not complete, we withheld the final payment of $2000 that was suppose to be paid once the project was complete and inspections were done. The reason why it took 4 months, they do not keep their appointments. What's even worse is they do not cancel the appointment, they just don't bother showing up so you waste your time waiting for them, calling the company to see when they will be there, then someone tells you they will get back to you, and wow 3 hours have passed waiting for them for them not to show up. Over and over and over. Not a joke.<br /><br />Now, our pool heating system they set up was a complete disaster. We actually had to go through the manufacturer for repairs since So Cal Solar doesn't honor their warranty. We also had to do the same for the solar panels even though we were offered some crazy warranty through so cal solar. <br /><br />Once they have your signature on the contract, they drag their feet, they don't show up to their scheduled appointments, they give you the run around when you call saying they can't get a hold of so and so to come out, etc. <br /><br />Our $58,000 panels were under producing what we were promised initially since they were not completely set up correctly. We asked for warranty work to be performed on our new panels. Nope. They refused to come out until we paid the last $2000, even though the panels were not functioning properly. After dealing with this shady company for 4 months, we told the company we would not pay the last 3 percent until they came out and did a final walk through and ran numbers which showed how much the panels were under producing compared to what they promised. Instead of fixing the problem, they decided to put a mechanics lien on our home that had to be removed through a court proceeding. Yeah we won the court decision, and the judge awarded us money, but guess what, this business refuses to pay what the courts awarded us!<br /><br />We are working now to have their license suspended through California Contractors State License Board and also filing a claim on their surety bond.