08/18/2016
Anonymous
Working with Global Efficient Energy has been one of the most frustrating processes of my life! They do not do what they say and it's like pulling teeth to get any type of help from them once the install is done. We had been shopping around with different companies and it seemed like this was the best company we had met with so we decided to go with them. When the salesmen came to our house in February we decided to finance this $40k project with one of their lenders and it was "supposed" to be 1 year no payments, no interest, which was wonderful because all the payments we would make would go directly to principal. A few weeks after the install was complete (in May) we received a statement from the lender for over $600 for interest with a notice stating if we paid the full $40k w/in 12 months the interest would be waived. This was not in our agreement when we signed. <br /><br />The salesmen also advised that the electric company would give us a rebate for doing the solar panels and on the day the install was complete someone from the electric company would be here at our house to write us a check for the rebate. Again, this was WRONG. Turns out we had to wait over 3 months to get our rebate. This would not have been a big deal if we were not lied to and just informed of the process correctly. <br /><br />We were also advised that all expenses involved were included in the $40k but the electric bill I received in May had charges from the electric company for coming out and turning off and turning back on our electricity on the last day of install. I emailed our project manager at Global Efficient Energy the same day, emailed him a copy of our bill and was told that we would get a check in the mail in about 4-6 weeks to reimburse us for the electric companies charge.. Fine, it is now over 3 months later and I am still hounding them for my refund and they are still waiting on their accounting department. <br /><br />This company is a complete joke and I would not recommend then to anyone, EVER!!! Stay away from this company and their lies