Review for Longhorn Solar, Inc.

03/23/2016
Anonymous

Honest, high-quality work

March 2016: I cannot say enough about Longhorn Solar. From the beginning it was evident that this company was dedicated to professionalism and a high-quality installation. They analyzed the rooftop angles and potential benefits of a variety of placement arrangements and produced a detailed, specific, and clear proposal with explanations for their choices. The proposal included a number of options and their recommendations were based on our individual situation, rather than simply their profit. We agreed to a delayed installation of about a month (compensated) as they were stacked up with orders. During that period they stayed in touch regularly. The installation actually got scheduled earlier than originally estimated. The installation itself was quick (2+ days for a 44 panel system on two separate roof angles.) They even took down an old satellite dish left by the prior owners and patched the holes at no charge. Our 11kW DC system is producing a peak of ~10kW AC and our electric bill went from $160 to NEGATIVE $12 in the first month. The monitoring system allows us to see output from an app / website in real time, including each panel's output, which should make identifying and problems relatively easy (hopefully there won't be any). We could not be happier with the system and the experience to this point with Longhorn Solar. <br /> Finally, I want to say something specifically about Bryan Kerr, the representative with whom we dealt. He was absolutely superb. We spoke with several companies, most of which turned out to be middlemen peddling "deals" where the installation was done by someone else and trying to sell a "package" of home improvement measures. These invariably included questionable technology and lots of hand-waving about the benefits. When questioned, most of the salesmen turned out to know little about the product they were selling. Thus it was very refreshing to speak with Mr. Kerr. He clearly understood the details of the PV system and was able to answer what-if calculation questions on the spot. I have rarely encountered a company representative with this level of understanding. When I referred a colleague to Longhorn, it turned out they couldn't do the specific requirements of that job, but Mr. Kerr referred him to another local company that could. Haven't seen that since Gimbels/Macys on Miracle on 34th Street!