Review for 4th Day Energy
Definitely recommend. Duane, the owner, is an honest straight shooter - not a salesman type and been in business well before the solar boom. I checked on his company's BBB rating, licensing and insurance status and all were perfect.
The sales process was only 4 stars, not because of the quality of the sales team or any games played, but because of my decision to use their Solar Negotiators sales team. Neither did anything wrong, gave accurate information and were responsive, it's just a bit awkward with coordination and knowing what kind of company you're dealing with. There are benefits to this structure, but this is a down-side.
The installation was completed within 4 weeks and this was in late November 2015 when they were swamped with year-end transactions. The inspector stated they did a good job on the penetrations, flashing, and racking. They did not comply with the (new?) requirement to label AC romex passing through the nearly inaccessible attic (which inspector stated was even silly) and they fixed it next day. Kevin did my installation except for the panel upgrade which was done by Dean. Both were very helpful to answer my annoying questions as I stood (out of the way) but watched everything they did -- that is difficult for anyone to have the home-owner over their shoulder prying and they handled it well. They were also accommodating for my unusual requirements regarding new circuits and subpanel.
I preferred Canadian Solar panels and that was part of their standard offering, so not sure what other products they will install for others preference.
As far as payment, they were overly trustworthy in payment collection. They didn't follow the payment schedule, allowing me to pay the entire amount in full (less deposit) after the installation was approved by inspection. Maybe this was an exception, but I would not do this if it were my business and hope they don't get bit by the unscrupulous.
It hasn't been long enough to gauge after sales support, so I didn't rate it. However, 4th Day Energy replied to emails same day to get me registered on SolarEdge website and generate my API key.
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