02/11/2015
Anonymous
I did my homework on solar systems and solar companies. I contacted the top five solar companies. Surprisingly, Palomar was the only company that came to my house and gave me a presentation. Three companies gave me a quote by email and one told me a sales rep would call me. He never called me. Tracy came to the house and was great. If I ever had any questions during the processes, she was very easy to get a hold of. She did not pressure us and was never pushy. Sullivan Only uses string inverters and will bad mouth micro inverters. I wanted micro inverters. My neighbor used Baker Electric and convinced us to give them another chance. Both Palomar and Baker use LG Panels and Enphase inverters. Enphase has online monitoring for your panels. With Baker you have to pay a couple of hundred bucks up front for the monitoring and keep renewing every 5yrs for about $500. With Palomar the monitoring is free for the life of your system. The system has a 25yr warranty. Baker will charge you labor after 10yrs to replace any parts under warranty. Palomar has 25yr warranty on parts & labor.<br />I eventually met Adam, who is one of the co-founders. He is very down to earth. Turned out someone from my work used Palomar Solar about a year ago. She is very happy with their results. I chose Palomar Solar because of good reviews from Yelp, Angie's list, quality products and their professionalism.<br />The crew who installed the system was great. One of the owners also came to the house and did some work. They all were very nice, respectful and consciences about their work. I did not finance the system, so after the system was installed and passed inspection from the city, I was surprised that Palomar Solar did not pressure me for the payment. They waited until I received permission from SDG&E to turn on my System. When I received the email from SDG&E giving me permission to turn on the system, Tracy told me to make sure I was happy and everything worked ok. It is great to see my electric meter running backwards during the day. After a few days, I gladly wrote them a check. I highly recommend Palomar Solar.