07/11/2014
Anonymous
I signed my contract with Epcon on 7/15/13; was told installation would be completed by Nov. Received site design mid Dec. & install done on 12/12/13. Since then have had problem after problem with Epcon following thru on their promises and with the solar install. Sun Power, the company that provides the solar panels, along with Ener Bank, have disassociated themselves from Epcon due to the many, many problems and complaints received about Epcon Solar. Sun Power hired an outside contractor to redo and repair the faulty installation done at my property. It has been an ongoing battle between me and Epcon to get them to abide by the promises made my and signed off on by their sales rep Judd Raymond. I have written letters to and reported Epcon Solar to the Arizona Better Business Bureau and the Atty. General for the State of Arizona.