Review for SolarEdge

06/09/2014
Anonymous

Great product - Horrible Support!

Wow really great and easy to install.<br />As an Owner builder this is an easy task really!<br /><br />But I have a few items to warn you about...<br /><br />The locations of the knockouts on the inverter case are a little awkward and with the invert er mounted off the wall about 4" made for a-lot of fitting work to bring power to the AC/ DC connections. Inverter is really easy to install otherwise... Optimizer are simple. ... Once all connected and running I had an issue with one optimizer and need a replacement.... it took customer -no support three days to get back to me.... and now after more than a week with a non-functioning panel ( because of the bad opt) I still have not heard anything. I might just have to buy a new unit and wait until they finally get around to me.