Office location: 45700 Northport Loop E, Fremont CA, 94538
03/26/2026
Suresh
Aurora, IL
I completed a referral installation over 6 months ago, but I have yet to receive the referral amount. I’ve been in contact with the support team, who have stated that the referral has been approved but is currently with the accounts team. However, they are unable to provide a timeline for when the check will be issued. This conversation has been ongoing for over two months with no resolution. Additionally, I created a ticket back in December 2025 for fixing the attic insulation and closing a hole during the installation process. Unfortunately, I have not received any response or updates on this matter either.
System size (kW): 132
Year installed: 2025