Office location: 1580 Makaloa St. Ste #1210, Honolulu HI, 96814
03/17/2026
Kealaula D
Honolulu, HI
Malama Solar was our original installer back in 2019. Since then, I have had non stop issues with out system. Between the battery not working, the panels not producing, and my bill constantly going up, it made me feel like going solar was the worst idea I had done. When I contacted Sun Strong, they told me Independent Energy would be taking over my replacement for my new battery. After giving them a call, Kahi took all the info he needed and told me the service team would be in contact. While I knew they would probably be slammed with other customers, Sean Daniel would constantly gave me updates in regards to my system replacement. They were very timely the day they scheduled me for and replaced my power wall quickly and easily. Joe, the service tech, did a great job of helping me get connected back into my app after it didn't show the change to the new battery immediately. It came just in time for the storm as I had power all throughout! I will be getting additional panels this summer and will definitely be going with Independent. For anyone who feels like they are stuck with a bad system or had installers that went out, I would highly recommend Independent!
System size (kW): 10.5
Year installed: 2019