Review for Bright Planet Solar

Office location: 5 A Street, Auburn MA, 01501

03/14/2026
Otto Logrono Englewood, NJ

Damaged Roof, Misleading Information

Bright Planet Solar came to my home, they told me I was going to get a new roof prior to installing panels. I am away for work weeks at a time, they came while I was out and installed the panels without new roof. When I came home and asked why? They said that they determined I did not need a new roof. If you look at my roof it clearly needed to be replaced. I now have leaks in my home, they came and did a poor job of trying to fix the issue, I had to hired someone to fix what we could without removing the panels. Bright Planet now is saying that they are not coming back to fix anything as the roof was in bad condition prior. The misleading information is that they told me a price for the financing and how much it would go up and told me that because of the amount of energy the panels were going to consume, I would most likely not going to pay anything in my electric bill. I am paying for financing them plus $200-$300 monthly on my electric bill. I recommend that no one use Bright Planet Solar, I should've read the reviews prior and now I will be spending money on an attorney to try and get this resolved.