Review for Palmetto Solar

03/02/2026
Jonathan Roberts Indianapolis, IN

Took 14 grand and ran

DO NOT USE THIS COMPANY! I began my marathon trying to get solar May of 2025, and not only did the project end up getting cancelled due to a discovery that the subcontractor lacks permits to operate in my state, I have yet to receive the $14,000 down payment I provided back in June of last year. What is even worse is that Palmetto has strung me along for the entirety of our relationship. I am writing this nearly a full year later because every month for the first 6 months they told me permitting was almost done and they would soon install (which was not possible as they couldn't even operate in the state) and then the last 4 months I have been told every week they are working to get my money returned, which has not happened. I chose this company after reading good reviews on multiple forums, and thought I was making a well-informed decision. It is shocking the level of customer care failing to be provided by a company of this size and reputation. I will update this review with any outcomes that result from either response to my refund requests or legal actions.