Review for Freedom Forever

Office location: 43445 Business Park Drive STE 110, Temecula CA, 92590

02/06/2026
Mike Martin Blue Lake, CA

Insufficient battery chargine

I have been dealing with this problem over this last week of the system sending most of the excess solar power to the grid instead of the backup battery. Mornings start with the excess power going to the battery but when the excess power approaches 2 kw it then gives most of the excess to the grid and reduces the charging power to the battery to about 0.25 kw. Over the past week the battery gets charged to just under 40% while the rest of the power goes to the grid. Not happy with this since I am getting insufficient solar power. I have contacted Solar Edge (Case #6447060). They have done nothing. I have contacted ENFIN and was informed that they are now partnered with Omnidian for solar system issues. I was told by your rep that your company needed a work permit to figure out the problem. I eventually got a case # 01684359 with Omnidian. They initially thought there is a "Virtual Power Plant Agreement" with the grid. They think that Solar Edge may have this. PGE (the grid) denies this. Omnidian yesterday decided to perform a firmware update on the battery, then a reset, and are now monitoring the system. So far the system is still giving most of the excess power to the grid. Somebody needs to figure this out because I am very very very dissatisfied!!!!!