Review for Solar Bear

Office location: 4091 AMTC Center Drive, Largo FL, 33764

02/03/2026
William sparks Longwood , FL

Poor customer service

If you have a problem with your system they will ghost you better than Casper. You cannot call anyone. No one picks up the phone. You leave a message and no one comes back to you. If by magic you actually speak to anyone in the office they use a list of excuses that are not believable. My system was installed in 2022 They have been out At least 10 times to change micro inverters that have failed . Every time they come. It is a 3-4 week process. Meanwhile the system is costing more money by not producing. I currently am dealing with a panel that is not producing and have been told by Solar Bear and silfab the panel manufacturer that the panel needs replacing and is covered by my warranty . Meanwhile no one contacts me or reaches back out to solve the issue . On top of this the production numbers that were originally promised and included in my contract do not live up to reality . I’m trying my best to not take legal action but at this point I don’t see any other option as this is blatant breach of contract and have given plenty of opportunities to make this right .