Review for Future Energy Savers

Office location: 10481 Grant Line Road Suite 125, Elk Grove CA, 95624

01/28/2026
Cathy Diaz Rocklin, CA

Solid Solar Experience from Start to Finish

We first met Future Energy Savers in 2023 at a local Tri-County Home & Garden Show in Sacramento and scheduled an in-home appointment with James about a week and a half later. From the start, James was incredibly thorough and transparent. He walked us through the company’s history, general solar education, technical details of the panels and batteries, and what customer support looks like after installation. The initial meeting lasted close to three hours, and at no point did we feel rushed or pressured. Future Energy Savers was the third solar company we spoke with, and at the time, we truly wanted to move forward with them. Unfortunately, we had just purchased our home and our credit had taken a hit from the new mortgage, so we were not approved for financing. We were honest with James and let him know we would revisit solar in about a year. About a year later, James followed up. At that time, my husband and I still weren’t quite ready, but he remained professional and respectful. In mid-2025, with PG&E bills becoming ridiculously high and the solar tax credit set to expire at the end of 2025, we were finally motivated to move forward. Since our initial meeting in 2023, I had also done a lot of independent research and felt very confident in the quality, design, and performance of the panels and storage batteries Future Energy Savers offers. James came out again and tailored the meeting since we already had a strong understanding of solar. He provided an updated quote, answered our questions, and we decided to move forward. Prior to installation, a technical site visit was completed to determine panel placement and system components on our roof and around the house. After this visit, it was determined that we would not be able to install the originally quoted 14 kW system due to roof limitations and panel orientation, and we were advised to downsize to a 7 kW system. This was disappointing news initially, but this is where Rob, the General Manager, really stood out. Rob took the time to have an extended and thoughtful conversation with me about how to best address the downsizing. He patiently answered all of my questions and worked through different options with me until we found a solution that made sense. Ultimately, we increased our battery storage to help offset the reduced system size. In the end, we actually saved money on the total contract price and reached a resolution that felt fair and customer-focused. While the situation wasn’t ideal at first, I truly appreciated Rob’s patience, transparency, and willingness to find a solution that worked for us. Once everything was finalized, installation was scheduled about a month and a half later. The installation itself took two days, and the crew was excellent—on time, professional, friendly, and very careful with our property. They answered questions throughout the process and clearly took pride in their work. Future Energy Savers handled all permitting with the city and coordinated system activation with PG&E. From installation to full activation, it took a little over a month, which felt reasonable given PG&E timelines. Our system went live in July 2025, and we’ve been very happy with the decision to go solar. With rising energy costs, it’s reassuring to see monthly savings and feel more in control of our electrical usage. Post-install support has been solid. We’ve had two service calls—both for the same PV link issue. While it took a few weeks for a technician to come out each time, the second visit stood out because Future Energy Savers immediately replaced the part instead of going back and forth troubleshooting. Since then, we’ve had no further issues. Overall, we are very happy with Future Energy Savers—from the detailed and educational sales process, to consistent follow-up, a smooth installation, thoughtful problem-solving, and dependable post-install support. We would recommend them to anyone considering solar and looking for a company that genuinely puts the customer first.