Office location: 5319 SW Westgate DR Ste 160, Portland , OR 97221, Portland OR, 97221
01/21/2026
Lauren E
Bountiful, UT
Hi, I contacted Blue Raven August 2025, hiring them for solar panels on our home before federal incentives were set to expire (Big Beautiful Bill). On Setpember 3, I received the custom system design, but since then, no meaningful progress occured. Both my husband and I reached out to them through emails and phone calls in December, attempting to cancel. They counter offered to take money off of the job because not getting it done in 2025 meant a loss of $11,000 for our project. We were handed off to person after person. Today (January 21, 2026), my husband was contact by someone in their Customer Retention & Collections department. We are still unable to get firm confirmation from them that the project is canceled so we can move ahead with a different company. Instead, they informed y husband that they will assess us with a $1200 cancelation fee. Initially, when they're selling you on the project, communication is fast and positive. Then, if there's a tiny bump in the road, they disappear, it seems. The way they're treating us now, when it's been months with no real progress made, is terrible as a customer. I do not recommend them.
System size (kW): 1000
System price: $36,000
Year installed: 2026
Price include the Federal Tax Credit or incentives: No