Review for Solar Energy World

Office location: 14880 Sweitzer Ln, Laurel MD, 20707

01/21/2026
Unhappy in SoMd Newburg, MD

Can’t Deliver on Promises.

We placed an order for solar panels and dual battery installation in July with a promise from their salesman that their competitors could not match. He promised they had the equipment in their inventory and sufficient staff that they could guarantee installation and operational by the end of the year to take advantage of the expiring solar tax credits. Since then we have only received notes to be patient. First, yes they would get it down before the end of the year. Then, notice that everything ready for install but they are prioritizing customers who do not have batteries. That was in early December. Now, the salesman is telling us they have no updates except it will now be another 45 or more days before they do the install. Meanwhile, we have paid enormous electric bills for the winter. Moral of the story? Do not sign a contract that does not bind them to an install date. I can only hope their product is better than their customer service and their ability to deliver in their promises.

Sales process
Price charged as quoted
On schedule
Installation quality

System size (kW): 19058

Year installed: 2026

Solar Energy World reply 01/29/2026
Thank you for taking the time to share your experience. We’re truly sorry for the frustration and inconvenience this situation has caused, especially given the importance of timing around installation and tax credit eligibility. We understand how disappointing delays can be, particularly when expectations were set differently during the sales process. While installation timelines can sometimes be impacted by factors such as supply availability, permitting, or scheduling complexities—especially for battery systems—that does not lessen how this experience has affected you. Your feedback about communication and timeline clarity is important to us and will be shared internally so we can continue to improve. We would very much appreciate the opportunity to review your specific project and see how we can further assist. Please reach out to us directly at info@solarenergyworld.com with your name and project details so a member of our team can follow up with you personally. Thank you again for bringing this to our attention. We value your trust and hope we can work toward a better resolution. Best regards, Solar Energy World