Review for Bright Planet Solar

Office location: 5 A Street, Auburn MA, 01501

01/03/2026
Justin Berwyn, IL

Worst experience with any company. They are deceitful.

Agreed to have them manage the installation in early 2024 and the door-to-door salesmen promised the panels would produce enough energy to cover 108% of existing usage. I was still skeptical but I would be OK if they covered at least 80%. After 1 year of using these panels, they only cover 46% of usage. They first sent a crew to install the panels within 1 month of singing the agreement, but it would take them an additional 5 months to update the electrical as required by the town. Every time they would send a different set of electricians to work and every time they will not pass the city's or ComEds inspection. I probably called more than 30 times into their office to complain about the lack of planning and poor quality of work that was not only causing delays, but leaving drilled holes in my home. I had to inspect my self and point to them a hole they left unsealed hole on the roof. Nobody would take responsibility because there was no single manager managing the project and every time I called it was a different person. Towards the end I had to force their electricians to meet with ComEd and communicate with the city to make sure the next job they do meets code. Their electricians would blame the city for "changing requirements" and I would call the city and ComEd and they would blame the company for not reading the code at the beginning. Terrible company and acting like children. I began to think that they were fraudulent and purposely caused delays to get paid for more jobs. This is not a real company but an office that delegates work to other smaller crews to extract as much funds from homeowners in the solar race.