Review for Sunrun Inc.

Office location: 775 Fiero Lane #200, San Luis Obispo CA, 93401

12/31/2025
Jill E Santa Maria, CA

Avoid

We had problems with installation and have current on going problems with it running. Avoid this company at all costs. Customer service is a joke. We’re now stuck in a contract that is not being fulfilled by sunrun.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1000

Year installed: 2025

Sunrun Inc. reply 01/03/2026
Hi Jill, we appreciate you getting in touch with us. We are so sorry that your experience hasn't been pleasant. Our team is eager to address your concerns in greater detail. Please send a message with your service address along with a concise overview of the issues you are having to resolutions@sunurn.com or feel free to send us a private message. We look forward to turning your experience around. Thanks!